Skip to content
EN

Language

Book consultation

Clinic8 April 20202 min read

Klinik am Seestern now certified with the myBody® quality seal

Klinik am Seestern Düsseldorf has received the myBody® quality seal. In the process, the quality management of the specialist clinic for plastic and aesthetic surgery was assessed by external examiners.

What is behind the quality assessment by myBody®? In brief, the assessment criteria can be divided into three areas: medical standards, services and quality of information. The quality seal is only awarded if the requirements are met in all three areas. A new assessment takes place every year.

Medical standards of the specialist clinic

These include professional qualifications, continuous further training and professional specialisations. In addition, the materials and medical devices used must meet the requirements. It is likewise expected that equipment and technical apparatus are up to date in terms of maintenance and validation. Compliance with hygiene requirements is just as much part of it as the precautions taken for anaesthesia and emergency management.

Medical criteria at a glance (summarised):

  • Specialty-related range of treatments in line with the specialist training regulations and the GÄCD guideline.
  • Doctors are members of at least one recognised professional society or professional association.
  • Regular further training of the doctors through seminars, congresses or practical surgical courses.
  • A detailed medical consultation.
  • Use of medical devices that meet the (safety) requirements and the applicable legislation.
  • Systematic hygiene in everyday medical practice.
  • Specially trained doctors and staff work in the field of anaesthesia and pain therapy.
  • Medical emergency readiness and emergency care are regulated.

Services of the specialist clinic

The requirements for service and customer service include friendly and empathetic treatment of patients as well as good accessibility, prompt handling of enquiries and reliable appointment scheduling.

Service criteria at a glance (summarised):

  • Prompt handling of patient enquiries.
  • Timely allocation of appointments adapted to patients’ wishes.
  • Prospective patients are looked after individually and personally before, during and after the treatment.
  • Support with financing questions through in-house instalment payment plans or cooperation with credit providers.

Information quality of the specialist clinic

Holders of the myBody® quality seal must also commit to communicating openly. This includes sufficient information for patients about treatments, the methods used and the doctors responsible. In addition, information on costs must be presented transparently and prepared in an understandable way. Furthermore, the data and information exchanged with patients must be treated confidentially and secured.

Information criteria at a glance (summarised):

  • Relevant information for prospective patients is up to date.
  • Stating approximate price ranges (guide prices) makes the expected cost framework visible even before contact is made.
  • Prospective patients have access to relevant information via the provider’s website.
  • The data protection provisions of the current legal situation are implemented.

*Summarised according to the criteria catalogue ZERT-S-01-1.0 of the myBody® quality seal (as of 1 March 2012)

Curious to know more?

Write to us and we will call you back:

Book consultation

This page is protected by a privacy-friendly spam protection: the check runs in your browser, without tracking and without cookies.

The building

Your treatment in Düsseldorf.

Consultation, procedure, overnight stay and aftercare in one place: at the specialist clinic, Am Seestern 4.

Directions to the clinic
  • Main entrance of the Klinik am Seestern in Düsseldorf01Am Seestern 4
  • Entrance area and reception of the clinic02Reception
  • Consultation room of the clinic03Consultation
  • Patient room of the clinic04Patient room
Book consultation

Your appointment in Düsseldorf.

  1. Choose treatment
  2. Choose preferred appointment
  3. Confirm by code
Reviews

4.8 out of 5 stars

5,962 reviews of the CGCE Group on ProvenExpert

Reviews by patients of the Klinik am Seestern on ProvenExpert, newest first.

Consultation in Düsseldorf

Let’s get to know each other.

In the first conversation we listen, examine and explain what is possible and what is not. Afterwards you decide in your own time.

Address
Klinik am Seestern
Am Seestern 4, 40547 Düsseldorf
Directions
Consultation hours
Mon–Thu 8 am–6:30 pmFri 8 am–5 pm
Phone
Mon–Thu 8 am–6:30 pmFri 8 am–5 pm
Message
Go to the contact form

Phone Mon–Thu 8 am–6:30 pm, Fri 8 am–5 pmPersonal consultation at the Seestern

0211 699 09 20Ask a questionBook consultation
Ask a question

Write to us.

We will get back to you by email or phone. You can reach us by phone on 0211 699 09 20.

Phone

This page is protected by a privacy-friendly spam protection: the check runs in your browser, without tracking and without cookies.