Klinik am Seestern now certified with the myBody® quality seal
Klinik am Seestern Düsseldorf has received the myBody® quality seal. In the process, the quality management of the specialist clinic for plastic and aesthetic surgery was assessed by external examiners.
What is behind the quality assessment by myBody®? In brief, the assessment criteria can be divided into three areas: medical standards, services and quality of information. The quality seal is only awarded if the requirements are met in all three areas. A new assessment takes place every year.
Medical standards of the specialist clinic
These include professional qualifications, continuous further training and professional specialisations. In addition, the materials and medical devices used must meet the requirements. It is likewise expected that equipment and technical apparatus are up to date in terms of maintenance and validation. Compliance with hygiene requirements is just as much part of it as the precautions taken for anaesthesia and emergency management.
Medical criteria at a glance (summarised):
- Specialty-related range of treatments in line with the specialist training regulations and the GÄCD guideline.
- Doctors are members of at least one recognised professional society or professional association.
- Regular further training of the doctors through seminars, congresses or practical surgical courses.
- A detailed medical consultation.
- Use of medical devices that meet the (safety) requirements and the applicable legislation.
- Systematic hygiene in everyday medical practice.
- Specially trained doctors and staff work in the field of anaesthesia and pain therapy.
- Medical emergency readiness and emergency care are regulated.
Services of the specialist clinic
The requirements for service and customer service include friendly and empathetic treatment of patients as well as good accessibility, prompt handling of enquiries and reliable appointment scheduling.
Service criteria at a glance (summarised):
- Prompt handling of patient enquiries.
- Timely allocation of appointments adapted to patients’ wishes.
- Prospective patients are looked after individually and personally before, during and after the treatment.
- Support with financing questions through in-house instalment payment plans or cooperation with credit providers.
Information quality of the specialist clinic
Holders of the myBody® quality seal must also commit to communicating openly. This includes sufficient information for patients about treatments, the methods used and the doctors responsible. In addition, information on costs must be presented transparently and prepared in an understandable way. Furthermore, the data and information exchanged with patients must be treated confidentially and secured.
Information criteria at a glance (summarised):
- Relevant information for prospective patients is up to date.
- Stating approximate price ranges (guide prices) makes the expected cost framework visible even before contact is made.
- Prospective patients have access to relevant information via the provider’s website.
- The data protection provisions of the current legal situation are implemented.
*Summarised according to the criteria catalogue ZERT-S-01-1.0 of the myBody® quality seal (as of 1 March 2012)
Your treatment in Düsseldorf.
Consultation, procedure, overnight stay and aftercare in one place: at the specialist clinic, Am Seestern 4.
01Am Seestern 4
02Reception
03Consultation
04Patient room
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I am a lipoedema and lymphoedema patient and have been trying to find help for about 10 years. Here it was no problem at all! I was called in quickly, was well looked after, my questions were answered very professionally, and I was able to leave the practice in tears of joy! Many thanks for the support so far.
Alina · October 2026
The friendliness of everyone I dealt with.
Anonymous · July 2026
I had my appointment at the practice for a consultation about my lipoedema, and I really want to leave a review even though I haven't had any surgery there yet. The reason is that this was the first time I felt truly taken seriously during an examination of my lipoedema. Dr. Witt was very friendly and professional from the start, and at the same time incredibly pleasant and humane. He took an exceptional amount of time, examined me very thoroughly and answered all my questions in detail. He is incredibly respectful and explains realistically what could be done and how the whole process would work. I found it particularly positive that at no point did a hectic or unpleasant mood arise. You never had the feeling of being “brushed off” or being under time pressure. Instead, the whole atmosphere was calm, relaxed and trusting. Dr. Witt was very committed, photos were taken of the affected areas and every possible treatment was explained in an understandable way. Dr. Witt explained everything in detail, yet never came across as complicated or distant. Although he is an absolute specialist in his field, I felt at all times that I could speak openly and ask any question. It felt more as if I had been a patient there for a long time. It was also particularly important to me that I never felt pushed towards an operation. It is still not at all clear whether I will have my operation at all, and yet I was taken incredibly seriously and treated with respect. That is exactly what built so much trust in me. I would also very much like to mention the lady at reception, Marris, in a positive way. She was super polite, had a very pleasant and calm manner and immediately gave me a good feeling. Although it was almost 5 p.m. and the end of the working day was approaching, she was incredibly friendly to me and did not seem at all annoyed or stressed. It is precisely such little things that make a huge difference to me personally and reinforced my positive overall impression of the practice. The practice itself is also absolutely impressive. It is extremely modern, high-quality and stylishly furnished. You feel more as if you are entering a luxury hotel than a traditional doctor's practice. Everything seems very well thought out, calm and professional. The organisation around the appointment was also excellent. Even before the appointment, communication was always very friendly, quick and professional. Questions were answered immediately and the whole process seemed perfectly organised. I was also allowed to park in the clinic's car park, which was an enormous relief since everything in the area was completely full. Although it was already later in the afternoon, Dr. Witt even personally saw to it that enquiries were made internally about my question regarding costs. Shortly after I had left the practice, I already received all the information by email. That too simply shows how professionally and attentively they work there. Overall, an exceptionally positive experience, of a kind you unfortunately only rarely have in the medical field. Absolutely fabulous.
Kerasoula P. · June 2026
Very beautiful clinic, wonderful reception and great service. The consultation with the doctor was very comprehensive and she addressed all my questions, which is all you could wish for as a patient / customer. I will definitely have my treatment done here.
Sandra W. · April 2026
Dr. Bromba took the time and advised me very well.
Anonymous · April 2026
A very kind doctor. I felt very comfortable from the first moment!
Elisabeth-katrin · March 2026
Everything was great, just one small remark..... I didn't get any dinner/bread in the evening. The most important thing for me was the operation, or rather everything around it.
Mix · February 2026
I was welcomed and advised incredibly kindly. The consultation takes place on an equal footing and without medical jargon, and what I like best is that they paid attention to what the best treatment is for my concern, and not to what would earn the practice the most money. I took a week to think it over, but actually the decision to choose the clinic was made much sooner.
Anonymous · January 2026
Everyone was very friendly, especially the nurses.
Anonymous · October 2025
I had a consultation and felt taken seriously and understood. They took a lot of time for me, and the examination and the conversation were very thorough. In the end, the treatment is too expensive for me, so I won't be able to have it done.
Anonymous · October 2025
Very competent and friendly consultation.
Anonymous · October 2025
Very competent consultation, super friendly staff!
Anonymous · September 2025
Medical assistant with partly insufficient professional competence.
Andreas M. · August 2025
Very competent consultation and medical examinations. I feel very well looked after.
BrigitteM · August 2025
I really liked the super friendly manner of the ladies at reception, and also that the doctor took the time to see and advise me, as well as the nice lady who went through the cost plan with me. I felt wonderfully looked after and will definitely have my treatment there. Thank you once again for everything so far.
Astrid R. · August 2025
A conversation in peace and without time pressure. I felt very well looked after.
Anonymous · August 2025
I was welcomed very nicely. The doctor was also very nice and answered all my questions. She also showed understanding that one does not decide straight away.
Anonymous · July 2025
Dr. Bromba's calm, matter-of-fact manner and his competence really convinced me during the consultation.
Nadire L. · July 2025
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- Klinik am Seestern
Am Seestern 4, 40547 Düsseldorf
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- Mon–Thu 8 am–6:30 pmFri 8 am–5 pm
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